Kevin
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I would like to ship to a PO Box. Why can't I use FedEx or UPS?
Unfortunately, neither FedEx nor UPS have the authority to ship to PO boxes. USPS is the only acceptable form of shipment for PO Box delivery. Important note: Orders that are $49 and over are ship...
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Where are you shipping my order from? What shipping carriers do you use?
Our warehouse is located in Henderson, Nevada. We use USPS, FedEx, and UPS. If you are an international customer, customs and your country’s shipping carriers are responsible for delivery once your...
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The order I received is incorrect or has been damaged. What should I do?
BulkSupplements.com grants a 7-day (one week)* window for customers to report any quality issues with their products. We may ask for pictures of the damaged/incorrect item before fulfilling the ord...
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After receiving my order, I am not satisfied with the supplements. Can I still return them?
Yes; we offer a 30-day return policy. If the product is unopened, we will offer a full refund* of the original purchase price. If your product has been opened or partially consumed, we offer a part...
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Your website says I get free shipping on my order if it’s over $49. However, when I went to my cart to check out, the free shipping offer wasn’t working.
If your order costs more than $49, you must select the free shipping option in your cart prior to checkout. This option is located on the bottom left of your cart, beneath the flat rate shipping op...
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How much will it cost to ship my order?
We provide a shipping cost calculator for your use prior to checkout. It is located on the bottom left of your cart. Select your country, your region, state, or province and your zip code and then ...
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How much will it cost to ship to my country?
Shipping costs vary by product size and country. You may use our shipping calculator in your shopping cart to estimate shipping costs. For detailed shipping questions, contact our customer service ...
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I’m missing an item from my order; what should I do?
Immediately contact customer service at cs@bulksupplements.com with a photo of your packing slip; we’ll be happy to help you resolve the issue.
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A product I want to buy is out of stock. Can I still order it?
Unfortunately, our system does not currently allow backorders. If a product is out of stock, we can suggest a similar product you can purchase.
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How can I find out the status of my order?
When you’re logged in to your account, click on “My Account” at the top of the page and then select the “My Orders” tab to view your order status and history.