Kevin
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What is the difference between different versions of the same products such as BCAA 2:1:1 and BCAA 3:1:2?
A lot of our products either come in different ratios or are bonded with different things.For products like BCAA , we have multiple ratios on the aminos those products carry.
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How can I seal your bags?
Our powders come in re-sealable bags to keep your supplements as fresh as possible. Occasionally, some powder may get caught in the seal’s tracks, making it difficult to shut. We recommend using a ...
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How can I view information about a product or the product label for an item?
Product information is available on the product’s page. To view the label for different product sizes, click on the desired size and then click on its label picture to view nutritional information....
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What is your price-matching policy?
We do not have a price matching policy at this time.
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Will you notify me if there are problems with my order?
If there are any issues with your order, we will notify you via the phone number or email address you provided.
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Can I view orders I’ve placed in the past?
You can view your order history when you are logged into your account. Click on “My Account” at the top of the page and then on the “My Orders” tab to view your past orders.
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What if I want to cancel my order? Or add a product to my order after it has already been placed?
Unfortunately, we are unable to add, remove, substitute, or change any items in an order once it has been placed in the system. However, we may cancel the order upon request and issue a refund (whi...
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How can I find out the status of my order?
When you’re logged in to your account, click on “My Account” at the top of the page and then select the “My Orders” tab to view your order status and history.
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A product I want to buy is out of stock. Can I still order it?
Unfortunately, our system does not currently allow backorders. If a product is out of stock, we can suggest a similar product you can purchase.
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I’m missing an item from my order; what should I do?
Immediately contact customer service at cs@bulksupplements.com with a photo of your packing slip; we’ll be happy to help you resolve the issue.