
Kevin
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What methods do you use to ensure the quality of your products?
Our labs provide a multitude of tests that include: • ICP-MS heavy metal test (Hg, As, Pb, Cd) • FTIR purity test • UV-Vis potency test • Titration potency test • Microbiology contamination test • ...
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I tried to place an order on your website, but it said the item was out of stock. However, when I checked Amazon, the same item was listed as in stock. What’s going on?
During checkout, Amazon presents you with two shipping options. The first is the merchant-fulfilled option. Selecting this option means that we, the merchant, receive, process, and ship your order ...
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Can I make changes to an order that I placed on Amazon.com after I submit it?
Unfortunately, we do not have access to Amazon’s ordering system. If you placed your order through Amazon and wish to change it, you must contact Amazon’s customer support team.
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How do I apply my discount code?
In your cart, enter the code in the discount code bar, located at the bottom center of your shopping cart page. Then click “apply coupon” to activate it. **Please note: Wholesale sizes and 5 kg i...
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My discount code is not working. What should I do?
If your discount code is not working, contact customer service at cs@bulksupplements.com to resolve the issue.
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I am interested in purchasing bulk or wholesale quantities of a product. How can I do this?
To create a wholesale account, you must complete the wholesale application here: https://www.bulksupplements.com/customer/account/createwholesale/ You will receive a response to your inquiry within...
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I called your customer service line; how long will I need to wait to speak to a representative?
Wait times vary, as calls are answered in the order that they are received. We often experience a high call volume, which could result in longer wait times. To avoid this, we recommend contacting c...
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I forgot the password for my account.
Click on “Log in” and then select “Forgot your password?” to reset. You may also contact customer service at cs@bulksupplements.com for a temporary password; after you enter the temporary password,...
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I want to unsubscribe from your newsletter. How can I do this?
We’re sorry to see you go! When you receive our newsletter in your email, scroll to the bottom section that says, “Want to change how you receive these emails?” You can select “update your preferen...
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Do you sell gift cards?
No, not at this time.